Senior Manager · Systems Administration
Engineering leadership, platform reliability, and the craft of building.
20+ years architecting and operating resilient infrastructure, now leading APJ Systems Administration at ServiceNow. After hours, a shipping iOS developer, a daily practitioner of AI-assisted engineering, and occasionally a reverse engineer of 1980s arcade hardware.
Lead APJ Systems Administration (commercial & SPP-AU) as part of a global management team running 24×7 Follow-the-Sun operations. Own the team responsible for data-centre infrastructure and the microservice clusters integrated with the ServiceNow Platform (Big Data, Machine Learning, Security Key Management, Image Processing and queueing systems), along with people, reliability and a growing automation roadmap.
Owned reliability, scalability and performance of the ServiceNow platform across the full stack, from application to hardware.
Ingenico, Boonty / Nexway, Meetic, Atelier, Mobileway.
AI isn't a side experiment; it's woven into how I build and how my team operates. I use Claude Code and Claude Cowork daily to accelerate development and reduce operational toil, and I've led my team's shift to an AI-first way of working, bringing agentic automation into production workflows at ServiceNow.
Sponsoring an agentic-AI patching-reschedule system that interprets customer requests and reschedules automatically, cutting a top SA escalation and weekend on-call.
tap ↻The agent parses the customer's reschedule request, validates the window against change rules, and books it, with no human in the loop for the routine path.
Daily Claude Code & Cowork driver, from physics-tuned game engines to full SwiftUI app handoffs, turning ideas into shipped builds fast.
tap ↻Thirteen iOS apps designed, built and shipped to the App Store (spec, code and assets) alongside a full-time leadership role.
Authentic Luxe runs every scan through a Claude-powered vision pipeline for luxury authentication, a real product, not a demo.
tap ↻Camera capture → Claude vision for ID & authentication → eBay price match → result, in seconds, on-device-first.
Built a Teams bot module with a search engine over Knowledge articles, so engineers find answers without leaving chat.
tap ↻Answers surface in the tool engineers already live in, cutting context-switching and, faster resolution, less repeated questions.
VIT-deferral automation: modelled the process, wrote the pseudocode, and drove security and platform-dev review to approval.
tap ↻Not just sponsoring: I mapped the workflow and authored the logic myself, then shepherded it through security and platform review.
Transformed how my team operates: recurring tasks become automation candidates, and engineers use AI tools to build them instead of repeating them.
tap ↻Run it once by hand, then automate it: engineers build their own tooling with Claude Code, Cowork and Devin, review it and fold it into SOPs. On track to save ~9,000 hours a year.
One ball, infinite bounce. A physics platformer where timing is everything. Tap to amplify each bounce, thread spikes and lava, chase gold-medal times, race your ghost, and build your own levels in the in-game editor. Universal on iPhone, iPad and Mac.
Twenty-six retro arcade games in one pocket-sized app, playable on iPhone, iPad and Apple Watch.
R-Type Neo is a personal reverse-engineering study: the 1987 arcade program translated, instruction by instruction, from Irem's NEC V30 to the Neo Geo's Motorola 68000, with everything the game sends to its video chips redrawn through the Neo Geo sprite engine. On top of it run modes the original never had: two-player co-op driven by the original's own player code, Armour, stage select and a Boss Rush with saved rankings. The translator is a Python tool built on Capstone, written with AI assistance and checked frame by frame against the arcade in MAME; only the hot spots are hand-written 68000. It runs in MAME and on a real JAMMA cabinet, and the work continues.
Its companion, R-Type Plus, has a site of its own, and there nothing is translated: the original Irem M72 arcade board's own program is patched in place. About 8 KB of new V30 assembly, hooked into the original code, brings the same modes to the arcade game at its native 384×256, with a run timer on Boss Rush. Both are private and non-commercial; the only thing published is the Plus patcher and its source, under the MIT licence, and no ROMs or game data are distributed.
Master of Science, Systems, Networks & Security (SRS), 2001
DUT, Telecommunications & Networking, 1998
I grew up in Montpellier in the south of France, where I studied networking and telecoms at IUT Béziers before entering EPITA Paris. In 2010 I moved to Australia, where I now live in Sydney with my wife Fer and daughter Estelle.
